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Show, Don’t Tell: The Secret to Winning Customers in B2B Tech

Marketing isn’t about what you want to sell — it’s about what you want to solve. This simple yet powerful insight comes from Swarraj Kulkarni, Co-founder & CEO of NimbusNext, who recently joined me on Wisdom From Wizards, a show dedicated to uncovering game-changing insights from top industry leaders.

For tech scaleups looking to break through the noise, Swarraj’s advice is golden: Show, don’t tell.

Why “Show, Don’t Tell” Matters for Tech Scaleups

Many B2B tech companies struggle to communicate their value effectively. They flood their marketing with feature lists, buzzwords, and lofty promises. But customers don’t buy features; they buy solutions to their problems.

Instead of telling prospects why your product is great, demonstrate how it solves their challenges. Swarraj shared how NimbusNext applies this principle when introducing their no-code generative AI platform, Yavi:

✔️ Listen first — Empathize with your customers. Understand their pain points before jumping into a pitch.
✔️ Show real use cases — Instead of explaining capabilities, illustrate how your product has solved similar problems.
✔️ Be transparent — No product is perfect. Acknowledge gaps and focus on how you can solve the customer’s biggest challenges today.

Making This Work for Your Scaleup

If you’re leading a growing tech company, here’s how you can apply this mindset to your go-to-market strategy:

1️⃣ Move from feature-led to solution-led marketing — Instead of focusing on what your product does, highlight how it makes customers’ lives easier. 2️⃣ Use customer stories — Showcase real examples of how your product drives impact. 3️⃣ Prioritize interactive demos — Let customers experience the value of your product rather than just hearing about it.

Wisdom From Wizards is brought to you by Caribou Strategic, helping tech scaleups stand out and succeed by crafting strategies that position your product as the best solution to your customer’s problems.

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