Why Messaging Matters More Than Ever Tech founders, if your customers don’t immediately understand...
Positioning Lessons from My BBC TV Interview on Traffic Congestion
In the world of tech, standing out is everything. Yet, many companies struggle to differentiate themselves and end up being perceived as ‘just another option.’ The same way traffic congestion clogs the roads of major cities, a crowded market can leave your product stuck in a sea of competitors, struggling to gain traction. So, how do you break through the noise? That’s the underlying topic of my BBC TV Interview about traffic congestion.

The Parallels Between Traffic and Positioning
Traffic congestion happens when too many cars are trying to use the same roads at the same time. Similarly, in the tech space, when multiple companies target the same audience with similar offerings, customers experience decision fatigue. Without clear differentiation, they default to the most familiar or cheapest option.
A traffic study from one organization I helped, where my team and I once analyzed global congestion data, found that drivers in Mexico City waste 227 hours a year sitting in traffic — nearly a full work month. This inefficiency isn’t just frustrating; it’s a massive loss of productivity. Tech companies face a similar problem when they fail to position their products effectively. If your messaging is unclear or generic, potential buyers waste time trying to understand why you matter — and often move on to a competitor who communicates their value more clearly.
Why Positioning Matters More Than Ever
Just as governments must decide whether to invest in infrastructure or let private companies provide innovative solutions, tech leaders must decide whether to rely on existing market perceptions or actively shape them. Great positioning helps you:
- Get unstuck: Instead of being lumped in with competitors, you establish a unique identity.
- Accelerate decision-making: When your value is clear, customers choose faster.
- Command premium pricing: Clear differentiation moves you away from price wars.
Three Steps to Breaking Through Market Congestion
- Identify Your Unique Strengths
Most tech companies compete on features, but true differentiation comes from owning a specific position in your customer’s mind. Ask yourself: What can we confidently claim that no one else can? - Reframe the Problem
Don’t just sell a solution — help your audience see the problem differently. My organization, for example, didn’t just provide navigation; they positioned themselves as the go-to authority on traffic intelligence. - Simplify Your Message
Customers are overwhelmed with choices. If your messaging is complex or cluttered, they won’t engage. Focus on clarity and directness — make it easy for them to see why you’re the best option.
Final Thoughts
In tech, just like in traffic, the fastest way to move forward isn’t to push harder — it’s to find a smarter path. The right positioning strategy ensures you’re not just another option but the only viable choice for your ideal customer.
For more insights on positioning, messaging, and go-to-market strategies, check out my Amazon bestseller, Product Marketing Wisdom.
